To admit your plant into the plant hospital, please tell us about your plant in the following form. We will get back to you as soon as we can, but as this is a free service and we are a small business it may take some time for us to get back to you.

Please note that answers to many of your concerns can be found in our care guide and articles, which cover common issues and solutions. We encourage you to check these resources for immediate assistance before submitting your plant hospital form. Our Mossbot form can also provide you with instant advice.

Due to the high volume of requests, our current customers have priority.

Section 1 – The Basics

It is ok if you don't know the full name, just write 'I don't know' if you have no idea!
Please describe the issue you are experiencing with your plant.
Ideally you will provide us with a photo of the whole plant, and then some close ups of the particular areas concerning you.

Section 2 – Plant Care

How much light does the plant get?*
Remember, only light from the sun will affect plants. Normal light bulbs will not affect your plant.
How often does your plant get watered?*
If none of these answers quite fit, pick the closest one.
What is the average temperature of the plants environment?*
What are the humidity conditions like?*

Section 3 – Troubleshooting Information

Does the nursery pot have drainage holes?*
Do you check if the soil has dried out before watering again?*
For how long have you had this plant?*
For example a coire based mix, general houseplant soil (like from B&Q) or something specific for this plant (like our Aroid mix).
If you are aware of the plant ever having had a pest issue in the past, please provide any and all information you have.
Can you see any of the following on or around your plant?*
You can use the torch on your phone and the camera zoom to help you see. these photos are super close ups so to the naked eye they may just look like blobs!

[A] Mealybugs

[B] Green Aphids

[C] Black Aphids

[D] Fungus Gnats

[E] Thrips

[F] Springtails

[G] Scale on leaves

Thank you for completing the form. Hit submit below to admit your plant into our Plant Hospital and we will get back to you as soon as possible, but it may take a few weeks due to our limited time & resources.

Mossbot is here to provide you with guidance for your plant problems. It is always learning but has proven to make great suggestions. Speak to Mossbot naturally but try to give clear, accurate information to get the best results.

Diagnosis & Prescription 

Patient Name

Philodendron

Symptoms

Yellowing edges on 80% of leaves. Brown spots with bright yellow line around

Diagnosis 

Issues with the soil cause poor water circulation and resulted in fungal or bacterial leaf infection. 

Treatment

Repotting into the fresh potting mix and a pot with drainage holes the best will be something that helps with air and water circulation. Recommended monstera & aroids potting mix available from our website. When repotting it was advised to check the roots for root rot, this can be identified by soggy/mushy/black roots and caused fungal or bacterial leaf infection. Remove damaged roots, use clean tools, and wash hands regularly to prevent the spreading of infection and healthy parts of the plant. Leaves should be removed to prevent the spreading of the infection. In severe cases of infection should be considered using appropriate fungicides or bactericides as a preventive or curative measure. 

Prevention

Allow the soil to dry out between watering so the roots won’t develop root rot. A correct soil mixture and nursery pot with drainage holes will help with this. 

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