In Store Services

Our Aberdeen customers (and anyone willing to travel to us) can enjoy our selection of in store services. Simply choose the right service for you and book your drop off time below!

Please click or tap one of the services below to see all our information and make a booking.

Drop off repotting service

Bring your plant to our shop and we will repot it into a new pot along with one of our very own premium soil mixes. Your plant will also get a full health check and we will provide care advice too.

Most plants will benefit from repotting every 1-2 years to keep them healthy and happy.

This is a drop-off service, just book a day and timeslot and drop your plant off with us.

When your plant is ready, we will send an email or text. It usually takes between 1 – 2 days at the most.

Please note that to protect our plant stock, any plants showing signs of pests will be refused service. We kindly ask you to inspect all your plants for signs of pests before bringing them in. For more information, please refer to our article on plant pests.

There is a non-refundable deposit of £10 to be paid at the time of booking.

You may cancel your booking up to 24 hours in advance of your drop-off time.

By booking this service, you agree to the terms and conditions.

Read our guide on when to repot your plants here!

Repotting brings many benefits for your plant. Fresh soil rich in nutrients helps the plant to grow and helps roots to receive more air.

The new potting mix will be more loose which helps to prevent waterlogging, overwatering and root rot. Regularly changed soil also helps with pest prevention, as any contamination will be replaced.

1. Inspect your plant for any health issues, such root rot etc

2. Select a suitable potting mix and pot size

3. We will then repot the plant.

4. Clean leaves, with neem oil mix or organic pesticide and prune the plant leaves if necessary.

5. Discuss future care instructions.

6. Free hugs with Noel our shop dog included with every visit.

These prices are based on the new pot size (width) that we use for your plant:

  • Extra Small: up to 7cm£5
  • Small: 8-10cm£9
  • Medium: 11-15cm£13
  • Large: 16-18cm£17
  • XL: 19-21cm£21
  • XXL: 22-26cm£26
  • Huge: Above 27cm – Please get in touch to confirm the price

These are the prices per pot repotted. This includes our premium homemade potting mix, new nursery pot and tips and care advice for your plants and environment.

Additional products such as moss poles, soil toppers, planters etc are also available for an additional charge.

At the time of booking, we take a £10 non-refundable deposit. The rest of the payment will be taken on collection of your plant.


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“I had a fantastic time during this service. Pam and Craig were the height of helpful, chatty and informative. Pam took her time to repot my VERY rootbound Areca Palm and repotted my cast iron plant also. I also got a lovely moss pole for my Monstera and it’s perked up beautifully. They encouraged me to get in touch with any questions at all and though I haven’t as yet, I feel they were 100% genuine in saying so. Thanks so much!”
Ciara M.
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Pam and Craig were a great help, repotting my monstera and providing a high-quality moss pole to help the plant grow. Both were extremely knowledgeable and offered great tips on how to better care for the plant. Would highly recommend people visit the shop to see all the beautiful plants they have on offer.
Grant Learmonth
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Pam and Craig were so helpful and lovely! Pam helped me to repot my monstera and Craig made a beautiful moss pole to go with it. They were so knowledgeable and made me feel really welcome in the shop. Can’t wait to visit again soon!
Katie C.

Repotting Results

Beautiful large Monstera repotted into a bigger planter with hand-blended aroid potting mix and supported with a handmade, fresh sphagnum moss pole during our repotting session.
This cactus garden was created during a repotting session. We not only provide a regular repotting service but we can also create succulent and cactus gardens, moss bowls, and other plant projects.
This beautiful plant needed a bigger pot with a good quality potting mix, a fresh sphagnum moss pole for support and a clean and tidy, now the plant looks amazing.
Before & after repotting into a bigger nursery pot with hand-blended succulent soil and decorative stones for a finishing touch.

Book Repotting Here

Drop off terrarium maintenance

Bring your terrarium to our shop and we will check over it and discuss what you would like done. Then, simply leave it to us and we will restore your terrarium to it’s former glory!

Terrariums are incredibly self-sustaining ecosystems. Some have even existed for decades without ever being opened!

However, sometimes a terrarium needs a little help. It may be new and settling in, has been moved to a new environment or the moss or plants simply aren’t happy and have chosen to exit life. This is nature after all!

This is why we now provide this handy service to replenish your terrarium wherever needed.

We can add or remove plants, moss, decorations and even add isopods or springtails.

All you need to do is book your drop-off time and pay a small charge for our time. Bring your terrarium along to us and we will work with you to create the terrarium of your dreams!

There is a non-refundable charge of £15 to be paid at the time of booking.

You may cancel your booking up to 24 hours in advance of your drop-off time.

Every terrarium is different and so the price will be adjusted according to the requirements. Our base price is £15 for our time in assessing and working on the terrarium. If there is an exceptional circumstance (e.g. a very large terrarium), we will charge an additional £15 per hour for work carried out.

All plants, moss, substrate, isopods etc that may be added will be charged at the retail price and we will discuss this fully with you at the time of drop off.

At the time of booking, we take £15 for the base price and our assessment. The rest of the payment will be taken on collection of your terrarium.

A neglected succulent garden terrarium in an open glass container turned into a lush oasis with an Adenium desert rose and a selection of succulents. Plants and decorative pebbles selected by our customers & we reused all crystals and stones. Premium succulent potting mix and drainage layer will provide a suitable drainage.
Pretty unhappy terrarium with dead plants and moss transformed into a thriving ecosystem with isopods and sprintails. We rebuilt all layers, added fresh moss and selection of plants including asparagus fern, begonia and fittonia.

Due to the nature of the plants and moss, it can take anywhere from a week to a few months for your terrarium to fully settle. During this period, many changes can occur.

While some terrariums thrive from day one, others may require adjustments to create the ideal environment for your plants and moss. It’s possible that some plants may perish, mould may appear on elements of the terrarium, or you might need to adjust the terrarium’s location in your home.

In the first week, it’s important to monitor water condensation on the walls. If there is consistent and heavy condensation (making it nearly impossible to see inside), you should open the container for a few days.

Conversely, if there is no condensation (especially in the early morning or late afternoon), it may be necessary to add a spoon or two of water.

Our team takes pride in creating beautiful and thriving terrariums. We are happy to address any naturally occurring issues within 7 days of collection. Beyond this period, charges will apply for maintenance time and the cost of replacing moss, plants, decorations, and layers.

Please note that damages caused by overwatering, drying out, breaking the glassware, or other forms of customer-induced damage are excluded from our free repair service.

We will provide all necessary information and answer any questions to help you maintain a healthy and happy terrarium.

Book Terrarium Maintenance Here

Add an extendable, handmade moss pole and we will install it on your newly repotted plant.

Ideal for any Aroid plant e.g. Monstera, Philodendron, Pothos etc

More Information


Highland Moss 61 Constitution street, AB24 5ET Aberdeen


There are plenty of parking spots available on Constitution street next to our shop. We also have free parking in front of our shop window on the drive.

Pictures & Videos

We may take pictures of your plants before and after service for marketing purposes and use on our website and/or social media.

Social media

If you would like to be featured on our social media please tag @highlandmoss and add #highlandmoss #highlandrepotting and we will share your pictures and videos 🙂

Can I bring my dog?

We are pet-friendly and if your dog is a good puppy who likes people and other dogs you can bring it with you! We will have also some doggy snacks.

The following terms and conditions apply to all companies and or persons or other entities (“you”) that are attending any workshop (“Workshop”) organised by Highland Moss Ltd (“we” or “us”). Please ensure you have read and understand the following:

Acceptance of terms and conditions

By completing the registration form for a particular service, you are agreeing to the terms and conditions set out below (“Terms”) and they will be incorporated into the contract between us (“Contract”). You will ensure that your employees, partners, agents, contractors, subcontractors and any other person attending the Workshop on your behalf shall comply with these Terms. The Contract is formed when we send you a booking confirmation

Plants issues

Due to the nature of plants, we cannot assume responsibility for any issues that occur after repotting. Our staff will repot and care for your plants with utmost attention, but sometimes minor damages may be unavoidable. Additionally, it’s impossible to predict exactly how a plant will react to repotting. Please understand that we cannot take responsibility for these outcomes. Book our service only if you fully acknowledge this. We will not provide refunds or replacements for any plants.


The deposit fee for the service (“Registration Fee”) will be as stated on the booking website for the relevant service from time to time. Prices include VAT except where expressly stated otherwise. All payments for the Registration Fee must be made in full at the time of completing the registration form and in any event before the date of the service. Payment will be made via our merchant account provider (and you consent to us passing your necessary details to the merchant account provider and them processing necessary information about you) or directly to our bank account, as notified to you. We reserve the right to run price promotions and special offers. 


The deposit payment for services shall be non-refundable. However, if you are unable to attend the drop-off session for any reason you may email us at [email protected] at least 24 hours in advance and we may be able to reschedule the appointment.

Your obligations

If you act in any way which in our opinion is likely to cause any harm or nuisance to any person at the service, you will be required to leave the service and we shall not be liable to refund your registration fee or any other payment.

You must comply at all times with the health and safety policy of the venue. You must comply with all requests from us or the venue about health and safety and failure to do so will result in you being asked to leave the workshop (in which case no refund will be provided). You may not bring any equipment or items of a hazardous nature to the Workshop.

You shall not cause any damage to any part of the venue (including outside areas, and all inside walls, flooring, fixtures and fittings) and tools. You are solely liable for any damage caused by you, your employees, contractors, sub-contractors and agents to any such area of the venue and shall fully reimburse us for any damage so caused.

You must keep your personal belongings with you at all times and we accept no liability for any damage to, loss of or theft of any of your belongings or other items brought to the Workshop by you.

Promotional materials and materials at the Workshop

You agree that we may include your details in any promotional materials relating to the services and/or any materials used at the service. We are not liable for errors or omissions contained in such information.

Unless otherwise stated, the copyright for any such promotional materials belongs to us and may not be reproduced in any medium without our prior written consent.

You may use such materials for your private purposes only and may not reproduce, publish or deal with such materials in any way for any commercial use.

We reserve the right to change the published programme (including the publicised speakers) or materials as we think fit.

Data protection

We will communicate with you using the contact details provided by you when purchasing the workshop via our booking system. You agree that we may send you information related to the workshop, products, services and other related information. 

We will never sell your data or share it with unauthorised 3rd parties.


We shall not send you tickets for the service. We will have your name on the booking list and if you have booked the spot via our booking system you shall be provided with access to the service.

Modifications of prices and service

We pride ourselves on our realistic, competitive and honest pricing for all of our goods and services.

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the service, product or any part of the content without notice at any time.

We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the products or service.

Find Us

12:00 pm – 4:00 pm
10:00 am – 6:00 pm
10:00 am – 6:00 pm
10:00 am – 6:00 pm
10:00 am – 6:00 pm
10:00 am – 6:00 pm

Highland Moss,
61 Constitution Street,
AB24 5ET