Repotting Service

The following terms and conditions apply to all companies and or persons or other entities (“you”) that are attending any workshop (“Workshop”) organised by Highland Moss Ltd (“we” or “us”). Please ensure you have read and understand the following:

1.     Acceptance of terms and conditions

By completing the registration form for a particular workshop, you are agreeing to the terms and conditions set out below (“Terms”) and they will be incorporated into the contract between us (“Contract”). You will ensure that your employees, partners, agents, contractors, subcontractors and any other person attending the Workshop on your behalf shall comply with these Terms. The Contract is formed when we send you a booking confirmation

2.     Payment

The fee for attending the Workshop (“Registration Fee”) will be as stated on the booking website for the relevant Workshop from time to time. Prices include VAT except where expressly stated otherwise. All payments for the Registration Fee must be made in full at the time of completing the registration form and in any event prior to the date of the Workshop. If payment is not received within 7 days of your registration, your registration will be cancelled and the payment of any refund will be at our complete discretion. Payment will be made via our merchant account provider (and you consent to us passing your necessary details to the merchant account provider and to them processing necessary information about you) or directly to our bank account, as notified to you. We reserve the right to run price promotions and special offers. 

3.     Refunds

All tickets for the Workshop shall be non-refundable. However, if you are unable to attend the Workshop for any reason you may email us at [email protected] to provide us with the name of a substitute to attend the Workshop on your behalf and on receipt of this email we shall make a such substitution and allow the substitute access to the Workshop.

4.     Postponement or change to venue

There may be circumstances in which we need to postpone the Workshop or change the venue at which Workshop is to be held and if we do, we shall advise you of this as soon as we possibly can. If the postponement is for more than 3 months after the publicised date of the Workshop or the replacement venue is more than 20 miles away from the publicised venue, you may cancel your ticket by emailing us at [email protected] and we shall provide you with a full refund.

5.     Liability and Disclaimer – important, you must read this

Our sole liability in relation to any cancellation, postponement or change of venue shall be limited to the price paid by you for such Workshop and we shall not be liable under any circumstances for any consequential losses.

6.     Your obligations

If you act in any way which in our opinion is likely to cause any harm or nuisance to any person at the Workshop, you will be required to leave the Workshop and we shall not be liable to refund your registration fee or any other payment.

You must comply at all times with the health and safety policy of the venue. You must comply with all requests from us or the venue with regard to health and safety and failure to do so will result in you being asked to leave the workshop (in which case no refund will be provided). You may not bring any equipment or items of a hazardous or dangerous nature to the Workshop.

You shall not cause any damage to any part of the venue (including outside areas, and all inside walls, flooring, fixtures and fittings) and tools. You are solely liable for any damage caused by you, your employees, contractors, sub-contractors and agents to any such area of the venue and shall fully reimburse us in relation to any damage so caused.

You must keep your personal belongings with you at all times and we accept no liability for any damage to, loss of or theft of any of your belongings or other items brought to the Workshop by you.

7.     Promotional materials and materials at the Workshop

You agree that we may include your details in any promotional materials relating to the Workshop and/or any materials used at the Workshop. We are not liable for errors or omissions contained in such information.

Unless otherwise stated, the copyright for any such promotional materials belongs to us and may not be reproduced in any medium without our prior written consent.

You may use such materials for your own private purposes only and may not reproduce, publish or deal with such materials in any way for any commercial use.

We reserve the right to change the published programme (including the publicised speakers) or materials as we think fit.

8.     Photography and filming

We may wish to photograph or film the Workshop and reserve the right to do so for the purposes of promoting future workshops or otherwise. You consent to us (or any other person attending the Workshop) photographing or filming you and any persons attending the Workshop with you. You may not photograph or video the Workshop without our prior consent. you must notify us if you wish to be omitted from any photography

9. Data protection

We will communicate with you using the contact details provided by you when purchasing the workshop via our booking system. You agree that we may send you information related to the workshop, products, services and other related information. 

We will never sell your data or share it with unauthorised 3rd parties.

10.   Tickets

We shall not send you tickets for the workshop. We will have your name on the attendee list and if you have booked the spot via our booking system you shall be provided with access to the Workshop.

11.   Disability, medical conditions and dietary requirements

If you have any disability or medical condition that requires us to make special arrangements for you or any special dietary requirements, please email us at [email protected] as soon as possible and in any workshop at least 72 hours prior to the date of the Workshop.

12.   Limitations of Liability

Whilst every reasonable precaution is taken by us to ensure security and safety at the workshop, we shall not in any way be liable for any loss or damage suffered by you whatsoever in relation to the Workshop, save that nothing in these Terms shall be deemed to limit the liability of any person for death or personal injury caused by negligence.

Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, any fraudulent misrepresentation or any other liability for which it is unlawful to exclude or limit liability.

Our total liability for any matter arising out of the Contract shall in all circumstances be limited to the price paid by you for the Workshop and we shall not in any circumstances be liable to you for any consequential loss whatsoever.

14. Accuracy and timeliness of information 

We make our very best effort to keep this website completely up to date on an extremely regular basis however workshops or courses are dynamic and may become fully booked quite quickly. We are not responsible if the information made available on this site is not accurate, complete or current. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

15. Modifications of prices and service

We pride ourselves on our realistic, competitive and honest pricing for all of our goods and services.

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the service, product or any part of the content without notice at any time.

We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the products or service.